EFTPOS SurchargesBan Against Excessive SurchargesEnforcing the BanDeadline 1st September 2017Included & Excluded Payment TypesHow to Get it Right - Every Time |
Recovering Merchant Service Fees What Are Excessive Surcharges When Does it Become Law |
In today's fast paced society the majority of customers are paying by EFTPOS
This is great for the customer and the CSR - especially when you have a fast & integrated ETPOS solution
But the merchant service fees can form a significant barrier to the business owner
Sometimes the MSFs are absorbed by the business completely
Sometimes the retail price will include an allowance for these fees
Other times the business owner will set a minimum EFTPOS sale value, or charge a surcharge - either as a percentage or a flat rate
Probably as a result of airlines etc charging excessive EFTPOS fees, on 25th February 2016 it became illegal for "large businesses" to charge more than what it costs that business to take the payment
From 1st September 2017, this law will apply to ALL businesses
What Card is Being Used |
Tyro & Dynamic Surcharging |
- CSRs don't need to know the card type or what rate to apply to different cards
- No value judgements
- Recover what you are rightly owed
- Minimise complaints on over charging
- Don't leave yourself open to hefty fines
https://www.accc.gov.au/consumers/prices-surcharges-receipts/credit-debit-prepaid-card-surcharges
https://www.tyro.com/blog/get-surcharging-right-avoid-heavy-fines
https://www.tyro.com/surcharging
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